WE WOULD LOVE TO HEAR FROM YOU
LET’S CONNECT
Whether you have a question about your ritual, need help with an order or would like to learn more about Sorella Luminosa, we are here to help. Send us a message and we will respond with the same care and attention we bring to every formula.
HOW CAN WE HELP?
A CONVERSATION BEGINS HERE
SEND US A MESSAGE
Complete the form below and we will be in touch as soon as possible
Choose the subject that best matches your question and share as much detail as you can. This helps us provide a thoughtful and useful response.
PRODUCT & RITUAL GUIDANCE
Questions about choosing between Nila, Rosa or Draconis, product use or creating a ritual that suits how your skin feels today.
ORDER SUPPORT
Questions about an existing order, shipping, delivery or a product received from our online store.
LUMINOSA COLLECTIVE
Questions from customers or independent makers about the thoughtfully selected goods featured in the Luminosa Collective.
GENERAL INQUIRIES
Questions about Sorella Luminosa, media requests, collaborations or anything that does not fit the options above.
RESPONSE TIME
We are a small Alberta business and personally review every message. Please allow two to three business days for a response.
Morinville, Alberta, Canada
THOUGHTFUL CARE BEGINS WITH LISTENING
WE ARE HERE WHEN YOU NEED US
Every message is personally received and thoughtfully answered.